Case Study
Client Case Study: Optimizing Rare Disease Field Engagement with Integrated Sales Representative Alerts
See how a client significantly improved their field engagement by integrating healthcare provider digital behavior with clinical data
Sep 12, 2024

Optimizing Rare Disease Field Engagement with Integrated Field Alerts

In the competitive landscape of rare disease treatment, timely and effective engagement with healthcare providers (HCPs) is essential. Our latest case study demonstrates how IQVIA’s Integrated Field Alerts can significantly improve field engagement and optimize product adoption.

The Challenge

Marketing a drug for an ultra-rare disease presents unique challenges, especially with the introduction of new competitors. Identifying and engaging relevant HCPs quickly and before treatment decisions are made is crucial for optimizing product adoption.

The Solution

IQVIA designed an integrated field alerts program that leverages deterministic HCP digital behavioral insights from IQVIA’s Audience Identity Manager® XR (AIM XR) technology. This enhanced the existing alerts program by providing more precise and actionable HCP insights to pair with clinical insights.

Results

The integrated HCP alert program delivered several key benefits:

  • More Efficient Field Engagement: Address HCP informational needs promptly and prioritize HCP calls effectively.
  • More Effective Engagement: Tailor HCP messaging appropriately based on enriched data.
  • Increased HCP Engagement: Significant increase in open rates for rep-triggered emails.

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