Safety Notifications

Clinical Safety Simplified

Communicate SAEs, SUSARs, and other significant events to sites around the world with the Safety Notifications module of the IQVIA Investigator Site Portal

Struggles with safety letters

If keeping up with the volume of safety letters you need to distribute to investigators during clinical trials is becoming more of a struggle, then you’re not alone. That’s because global safety regulations have grown exponentially over the past two decades. At the same time, trials have grown more complex by every measure.

With no sign of these trends reversing, your current use of manual trackers along with email or even various postal and parcel carrier systems to distribute safety notifications is unsustainable and may lead to compliance risks. You need a solution that can scale with the growing matrix of trials, investigators, countries, molecules, safety report types, and distribution rules.

All clinical safety solutions are not the same

You may have tried other electronic safety notifications solutions and are disappointed that they didn’t meet the demands of your investigators and site staff. What if you could have an enterprise-level solution for safety letter distribution that’s proven to provide fast performance, secure communication, and high-efficiency features that make sites happy?

I like the new dashboard, and we feel it is very easy to use. It is very fast compared to systems I have used from other Sponsors.

Investigator Feedback

Cross-trial safety notifications from IQVIA Technologies

The Safety Notifications module of the IQVIA Investigator Site Portal gives you a simple, centralized solution for creating and distributing alerts about SUSARs, SAEs, events of interest, and aggregate safety reports to investigators that are studying your compounds around the world.

Powerful workflow ensures that notifications arrive within regulated timeframes according to reporting rules, while advanced logic ensures duplicate safety letters across studies and molecules are eliminated.

Eliminate duplicate safety notifications and make sites happy

  • Cross-trial report configuration and recipient rules
  • Simple setup by molecules or studies
  • Global and country-specific document support
  • Complete oversight on notifications, downloads, and acknowledgements
  • Advanced rules to prevent duplicate emails to recipients
  • Direct and secure access to notifications via email link
  • Single sign-on with other modules of Investigator Site Portal

Key Capabilities

Pull in recipients, countries, studies and sites from your CTMS, saving time and eliminating human error.

Easily edit and adapt specific report types that can be used for future Safety Notifications, indicating timelines to be followed, roles to included or excluded, and country-specific behavior.

Use our system’s standard templates to create Safety Notifications and easily update or further configure specific Safety Notifications prior to distribution or throughout.

Easily download and acknowledge Safety Notifications in bulk, using robust searching and filtering to identify targeted Safety Notifications in seconds.

Use our broad suite of reports to track and monitor Safety Notification distribution, acknowledgement email notifications and more

Find out why sites and sponsors alike are embracing Safety Notifications from IQVIA Technologies


1000s Active studies

100,000s Active users

1,000,000s Safety notifications distributed

Nearly 90% Site acknowledgement compliance rate

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