OCE Personal

Renovate your Sales Model. Upgrade Customer Outcomes.

IQVIA OCE Personal embeds intelligence-driven recommendations throughout user-specific workflows to create precisely targeted and personalized HCP interactions that drive sales results.  By cutting through the noise, OCE Personal empowers sellers with smarter and more effective customer engagements.

IQVIA OCE PERSONAL DEMO VIDEO

Optimize Sales Models with OCE Personal

Modernize selling for better, faster results

As part of the IQVIA Orchestrated Customer Engagement (OCE) suite of products, OCE Personal redefines success for commercial sales teams. By embedding next-level intelligence that adapts from each data point directly into user workflows, OCE Personal provides contextual recommendations for the next best customer to target, content to send, actions to execute, and engagement activities to drive.  

Plus, our connected systems create a “closed-loop learning process” that continuously feeds performance data back into the organization, so commercial teams are able to course correct and adapt in real-time to optimize targeting and segmentation. 

See videos below for more insights.

OCE Commercial Sales Teams

Game-changing Intelligence for Commercial Sales Teams

OCE Personal integrates all touchpoints across customer-facing roles, supporting sales representatives, Medical Science Liaisons (MSLs) and Key Account Managers (KAMs) with all the functionality of traditional Customer Relationship Management (CRM) plus Closed-Loop Marketing (CLM), unmatched mobile access and advanced embedded intelligence.

PRESS RELEASE
IQVIA to Provide Sanofi its OCE Platform in Africa & Middle East
Sanofi to use IQVIA’s CRM platform to maximize customer interactions and innovate in the retail channel.

IQVIA recognized as Leader for Next-Generation Customer Engagement Platform

IQVIA has been named a ‘Leader’ in the Everest Group Life Sciences Next-Generation Customer Engagement Platforms PEAK Matrix® Assessment 2023.

This is the third 2023 PEAK Matrix Assessment in which IQVIA has been positioned high in the “leader category.

Please click below to access more details.

Blog

Comprehensive customer engagement channel optimization functionalities

Check out this blog post to see why, out of the 23 leading life sciences customer engagement platform providers, IQVIA’s Orchestrated Customer Engagement suite was identified as a member of the “Leader” category in the Everest Group Life Sciences Next-Generation Customer Engagement Platforms PEAK Matrix® Assessment 2023.

IQVIA continues to be recognized as industry leader

IQVIA recognized as Leader by industry analysts Everest Group

The 2023 Everest Group Life Sciences Operations PEAK Matrix® Assessment evaluated products from 28 companies serving the industry.

IQVIA was named a ‘Leader’ and positioned highest of all companies surveyed.

Click below to access the custom report.

IQVIA named highest positioned Leader by Everest Group

The 2023 Everest Group’s  Life Sciences Sales and Marketing Operations PEAK Matrix® Assessment evaluated 17 life sciences sales and marketing operations suppliers servicing the industry.

IQVIA was the highest-scoring provider named in the Leader category.

Click below to access the full report for more details.

Seamlessly coordinate across channels

Plan and execute true omnichannel campaigns in conjunction with OCE Digital to promote an even more dynamic customer understanding.

OCE eliminates barriers by fostering collaboration among customer-facing roles. The intuitive user interface updates customer data and preferences in real time for more precise segmentation.  It includes a multichannel activity tab that consolidates all customer touchpoints and reveals HCP preferences to align sales planning and execution and optimize touchpoints throughout the entire customer journey.

IQVIA's OCE suite of solutions, particularly its strong customer engagement and content management capabilities, backed by actionable recommendations and analytics, are highly appreciated by clients… hence earning it a Leader position in Everest Group’s Life Sciences CXP PEAK Matrix® Assessment 2023.

Chunky Satija
Vice President
Everest Group

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