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Provider Associations and Specialty Societies Utilizing Data-Driven Insights to Enhance Member Management and Engagement
Margaret Crump, MPH, Director, Provider and Patient Associations, IQVIA Healthcare Solutions
Angela Nicholas, MBA, Senior Director, Provider and Patient Associations, IQVIA Healthcare Solutions
Dec 04, 2024

For Provider Associations and Specialty Societies (Associations), conducting high-quality workforce analysis is essential to effectively support their members and address the evolving needs of their profession.

To grow, Associations must attract and retain new members, by positioning themselves as the primary resource for workforce development, advocacy, continuing education, and research. Associations demonstrate their value by advocating for the full scope of practice, enabling each provider to work at the top of their license. They offer up-to-date continuing education and conduct research to inform best practices, improve patient care, and address emerging trends in healthcare. Additionally, they provide valuable data and analysis to help their members make informed decisions and enhance their services.

Growing membership with data-driven insights

To attract and retain members, Associations must first develop an understanding of the current state of their workforce. Using this information, they can identify trends to forecast future membership needs and adapt to the next generation of membership and engagement. Additionally, understanding these trends will help associations anticipate how future revenue will be affected.

Associations can further analyze membership and workforce data to identify new growth opportunities. For example, understanding demographic information such as providers’ age, years of practice, and specialty areas creates specific profiles of their members. Evaluating workforce diversity helps promote inclusivity and address disparities, while understanding the geographic distribution of practitioners identifies areas with shortages or oversupply. Segmenting the provider population into categories allows Associations to gain insights that drive targeted outreach efforts to different membership types. Further, this analysis helps Associations promote diversity, equity, and inclusion by enabling them to address existing membership disparities. For example, Associations can leverage the information to actively recruit underrepresented minorities, ensure that all members have equal access to opportunities for professional development, mentorship, and career advancement, and create a supportive and inclusive environment where all members feel valued and respected.

Understanding workforce supply and demand

The COVID-19 pandemic has brought about significant changes for the provider community, resulting in heightened levels of burnout, stress, and overwork. Consequently, workforce trends, demographics, and practice patterns across various specialties have shifted. These changes present challenges for Associations as they strive to support their members and address the evolving needs within their fields.

Analyzing current workforce numbers and trends to predict future workforce needs and potential shortages or surpluses is foundational. This analysis also informs an understanding of a given specialty’s workforce age distribution, gender and diversity characteristics, regional variations, and access issues related to urban and rural distribution.

For Associations, evaluating practice patterns within their specialties’ workforce is crucial to understanding the profession’s current state. They need data on providers’ work hours, workload, and practice settings, as well as how these factors are evolving over time. Additionally, understanding the scope of practice is vital to support both new and existing members. This data provides valuable insights into workforce well-being, including burnout, mental health, salary trends, and job satisfaction.

By focusing on these areas, Associations can better understand and address the needs of their workforce, ensuring that they can continue to provide high-quality care and support to their members.

Conclusion

To fully maximize membership and workforce opportunities, Associations should consider partnering with a team that can offer unparalleled data and insights around members and key stakeholders in the healthcare ecosystem. With more than 60 years of specialization in healthcare data, analytics, and technology, IQVIA is uniquely positioned to help Associations shape the future of their organizations and providers.

To learn more about how IQVIA can help provider associations grow and retain membership, download our fact sheet here.

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