Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
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Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
"We strive to help improve outcomes and create a healthier, more sustainable world for people everywhere.
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Reimagine clinical development by intelligently connecting data, technology, and analytics to optimize your trials. The result? Faster decision making and reduced risk so you can deliver life-changing therapies faster.
Research & Development Overview
Generate and disseminate evidence that answers crucial clinical, regulatory and commercial questions, enabling you to drive smarter decisions and meet your stakeholder needs with confidence.
REAL WORLD EVIDENCE OVERVIEW
Elevate commercial models with precision and speed using AI-driven analytics and technology that illuminate hidden insights in data.
COMMERCIALIZATION OVERVIEW
Orchestrate your success across the complete compliance lifecycle with best-in-class services and solutions for safety, regulatory, quality and medical information.
COMPLIANCE OVERVIEW
When your destination is a healthier world, making intelligent connections between data, technology, and services is your roadmap.
TECHNOLOGIES OVERVIEWExplore our library of insights, thought leadership, and the latest topics & trends in healthcare.
DISCOVER INSIGHTSAn in-depth exploration of the global healthcare ecosystem with timely research, insightful analysis, and scientific expertise.
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By making intelligent connections between your needs, our capabilities, and the healthcare ecosystem, we can help you be more agile, accelerate results, and improve patient outcomes.
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Building on a rich history of developing AI for healthcare, IQVIA AI connects the right data, technology, and expertise to address the unique needs of healthcare. It's what we call Healthcare-grade AI.
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The IQVIA Human Data Science Cloud is our unique capability designed to enable healthcare-grade analytics, tools, and data management solutions to deliver fit-for-purpose global data at scale.
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The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of assets, resources, clients, and partners. Together, we can help lead the future of healthcare with the extensive IQVIA network of assets, resources, clients, and partners.
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IQVIA Decentralized Trials deliver purpose-built clinical services and technologies that engage the right patients wherever they are. Our hybrid and fully virtual solutions have been used more than any others.
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Empowering patients to personalize their healthcare and connecting them to caregivers has the potential to change the care delivery paradigm.
LEARN MOREOur mission is to accelerate innovation for a healthier world. Together, we can solve customer challenges and improve patient lives.
LEARN MORECareers, culture and everything in between. Find out what’s going on right here, right now.
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"Improving human health requires brave thinkers who are willing to explore new ideas and build on successes. Unleash your potential with us.
SEARCH JOBSIQVIA Interactive Response Technology consistently rates as a top IRT preferred provider, recently out-rating all IRT providers for ease of use for clinical teams in ISR’s 2022 IRT report. Customer service is one of the reasons why.
| Country | Prefix | Phone Number |
|---|---|---|
| Argentina | 800-333-0284 | |
| Brazil | 0-800-891-7785 | |
| Canada | 11 | 877-253-3080 |
| Chile | 800-80-0086 | |
| Columbia | 1 | 800-519-0945 |
| Costa Rica National | 506-40006978 | |
| Dominican Rep | 1 | 888-751-9207 |
| Ecuador | 1 | 1-800-001423 |
| Guatemala | 1-800-288-0133 | |
| Honduras | 800-2791-9408 | |
| Mexico | 0 | 800-123-0185 |
| Panama | 800-226-0700 | |
| Peru | 1-803-441257 | 800-78729 |
| USA | 1-877-253-3080 | |
| USA (Toll Number) | 1-610-871-0150 |
| Country | Prefix | Phone Number |
|---|---|---|
| Belgium | 0 | 800-1012-1960 |
| Bulgaria | 0 | 00-800-115-4417 |
| Croatia | 0800-222863 | |
| Czech Republic | 800-14-22-90 | |
| Estonia | 800-011-1178 | |
| Hungary | 068-001-5000 | |
| Latvia | 8000-0252 | |
| Lithuania | 880-030-722 | |
| Moldova | 0 | 800-60036 |
| Poland | 800-4411-405 | |
| Romania | 0800-89-44-15 | |
| Russia (in Moscow) | 495-580-9538 | |
| Russia (outside Moscow) | 7-495-580-9538 | |
| Serbia | 800-190237 | |
| Slovakia | 0-800-001-631 | |
| Slovenia | 001, 002 | 0-800-80792 |
| Ukraine | 800-500251 |
| Country | Prefix | Phone Number |
|---|---|---|
| Austria | 0 | 800-1012-1960 |
| Belarus | 882-000110083 | |
| Denmark | 0 | 800-1012-1960 |
| EIRE (Ireland) | 0 | 800-1012-1960 |
| Finland | 00, 990, 994 | 800-1012-1960 |
| France | 0 | 800-1012-1960 |
| Germany | 0 | 800-1012-1960 |
| Greece | 800-4414-0358 | |
| Iceland | 800-9724 | |
| Italy | 0 | 800-1012-1960 |
| Luxenburg | 800-240-29 | |
| Netherlands | 0 | 800-1012-1960 |
| Norway | 0 | 800-1012-1960 |
| Portugal | 0 | 800-1012-1960 |
| Spain | 800-1012-1960 | |
| Sweden | 800-1012-1960 | |
| Switzerland | 800-1012-1960 | |
| UK | 800-1012-1960 | |
| UK (Toll number) | 44-14-0383-9344 |
| Country | Prefix | Phone Number |
|---|---|---|
| Bahrain | 8000-1054 | |
| Cyprus | 800-953-65 | |
| Egypt | 800-000-9458 | |
| Georgia National | 995-706777350 | |
| Ghana | 030-7084832 | |
| Israel | 00, 012, 013 | 809-212839 |
| Israel | 0 | 800-1012-1960 |
| Jordan | 800-22997 | |
| Kazakhstan | 8-800-333-7519 | |
| Kenya | 800-221300 | |
| Lebanon | 0 | 855-828-7034 |
| Mali | 223-449-60004 | |
| Mauritius | 802-049-0007 | |
| Nigeria | 00800-90-033-046 | 070-80601108 |
| Oman | 800-74397 | |
| Pakistan | 00800-90-033-046 | |
| Qatar | 0 | 00800-100-078 |
| Saudi Arabia | 800-844-4610 | |
| South Africa | 0 | 800-99-1239 |
| Tunisia National | 216-31-378-161 | |
| Turkey | 800-44-882-1292 | |
| UAE | 8000-440-391 | |
| Uganda | 800-113-239 |
| Country | Prefix | Phone Number |
|---|---|---|
| Australia | 11 | 800-1012-1960 |
| China | 400-120-5433 | |
| Hong Kong | 001 or 009 | 800-1012-1960 |
| Taiwan | 0 | 800-1012-1960 |
| India | 800-440-1253 | |
| Indonesia | 1 | 1-803-441257 |
| Japan | 66 3313 2983 | |
| Malaysia | 1800-1012-1960 | |
| Nepal | 1-800-001-0144 | |
| New Zealand | 800-1012-1960 | |
| Philippines | 1-800-1114-1988 | |
| Singapore | 800-1012-1960 | |
| South Korea | 0 | 800-1012-1960 |
| Sri Lanka | 247-2477 | |
| Taiwan | 800-1012-1960 | |
| Thailand | 1-800-12-066-6399 | |
| Vietnam | 1-1-800-40-0341 |
We take pride in customer satisfaction and have a 91% overall customer satisfaction rating. Our help desk resolves any challenge related to our flagship IRT, eConsent, and eCOA clinical offerings.
Your time is valuable, and we want to ensure that your issues are resolved quickly and professionally. Receive over the phone translation services for all non-English calls.
Check out our toll-free Help Desk locations above or access our Live Chat 24/7/365 to work directly with an agent.
Deliver eConsent to sites and study participants around the globe with confidence
Improve study quality, accelerate decision making and reduce site and sponsor burden by harnessing the power of IQVIA’s integrated Interactive Response Technology (IRT) and electronic Clinical Outcome Assessment (eCOA) solution.
Fast, flexible and proven, IQVIA’s industry-leading electronic clinical outcome assessment (eCOA) platform ramps up efficiencies, delivers real-time data, and sharpens insights through best-in-class technology and a better patient experience.
