Insight brief
Medical Information Goes Digital
The move to digital-first for medical information offers life sciences companies a way to exceed customer expectations with technology that enables real-time, faster and more satisfying interactions.
Feb 28, 2022
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Demand for medical information (MI) is soaring, and the growing volume of requests is putting pressure on life sciences companies. It is no longer feasible to promptly respond to every request with a human service representative. Immediacy is what customers want.

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