IRT CUSTOMER SERVICE

Top ranked as a preferred IRT Provider

IQVIA Interactive Response Technology consistently rates as a top IRT preferred provider, recently out-rating all IRT providers for ease of use for clinical teams in ISR’s 2022 IRT report.  Customer service is one of the reasons why. 

Get white glove customer support 24/7/365

We pride ourselves on customer satisfaction and boast a 91% overall customer satisfaction rating. Our help desk supports you in resolving  any challenge relating to our flagship IRT, eConsent, and eCOA clinical offerings.

We respect that your time is valuable and want to ensure that your needs are met and resolved, quickly, efficiently and professionally. Receive over the phone translation services for all non English calls. 

Check out our toll-free Help Desk locations below or access our Live Chat 24/7/365 to work directly with an agent.

Get toll-free global access to the IRT Help Desk

Reach the IRT Customer Service Help Desk by using country specific toll-free phone numbers.

Just click on the link below to access a list of global telephone numbers and be sure to include the prefix when dialing.

More from the patient engagement suite

Contact Us