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Intelligent Connections for Smarter Customer Engagement
Connected Intelligence in Action with IQVIA OCE
Susan Hill, VP and GM of Customer Engagement, IQVIA Global Technology Solutions
Jul 12, 2021
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There is no denying that the pandemic has changed commercial operations and accelerated digital transformation in life sciences. For most companies, it was a wake-up call of how fast conditions can change and how an agile, digitally-equipped workforce is not just a “nice-to-have,” but a must-have. Successful customer engagement now requires greater precision, speed and scale – and IQVIA was well-positioned for this change.

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