Webinar
Fostering the Future of Engagement with IQVIA OCE: July Product Release Update
calendar

June 27, 2023

Calendar
clock

10:00am - 11:00am

Eastern

Register

View all IQVIA events

Many life sciences organizations are undergoing a multiyear journey to transform their customer engagement ecosystems and enable digital-first, content-rich experiences. IQVIA Orchestrated Customer Engagement (OCE) remains committed to innovation and driving the future of commercial engagement for the Life Science industry.

Utilizing a platform of platforms strategy, OCE leverages market-leading platforms including Salesforce, Snowflake, MuleSoft, and Alibaba to meet the rapidly changing commercial market demands of the life sciences industry and improve customer engagement across all channels.

Join us for our July OCE product release webinar to learn more about the new innovations available and a high-level roadmap of what's coming for the OCE platform.

In this webinar, we will hear from IQVIA product experts with key updates on:

  • OCE Personal: Introducing Next Best Order for Consumer Health, accelerating content improvements with drawing and ratings capabilities to satisfy the future of work needs. Including enhancements to enforce compliance rules in both samples and meetings areas, while accelerating cross personas collaboration through a seamless user experience and platform governed extensions.
  • OCE Digital: Improved user experience for managing segments along with enrollment journeys with OCE Personal allowing segments for targeting in a common journey.
  • OCE Optimizer: Improvements across roster, alignment, and engagement plan modules to improve usability, fine-tune planning & execution, optimize performance, and enhance analytical and reporting capabilities.

 

Speakers:

Tom Hayes
Senior Director, OCE Product Strategy and Commercialization, IQVIA Technologies

Meryem Serraj Andaloussi
Director, Offering Management - OCE Personal, IQVIA Technologies

Frank Castora
Director, Offering Management - OCE Optimizer, IQVIA Technologies

Ray Madara
Director, Offering Management - OCE Digital, IQVIA Technologies

Contact Us