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The marketing mix in the pharmaceutical industry plays a vital role in contributing to public health by helping companies position their products effectively through the right channels. This involves educating healthcare providers and reaching the appropriate audiences in the most impactful way. By doing so, it not only enhances companies' ability to improve public health outcomes but also provide key insights into businesses performance, understanding investment diversification.
Marketing mix analysis forms the foundation for strategic & financial decision-making by:
Post-COVID, there was a significant shift towards digital and omni-channel promotions, necessitating more complex models such as machine learning for more accurate insights. The introduction of automated marketing mix modeling (MMM) and Generative AI further enhanced the efficiency, scalability, and precision of MMM, providing real-time insights and personalized recommendations.
As countries across the world continue to deal with the aftermath of the pandemic, pharma and life sciences companies also face an evolving landscape for interacting with healthcare systems. To navigate these changes effectively, companies rely on econometric models. Our analysis of these econometric Marketing Mix models on promotional spend data with product-level sales revealed a comprehensive insight on the impact of each channel in the life sciences industry especially in context of the COVID-19 pandemic.
The findings highlight the shift towards digital channels, such as emails and remote or phone calls, due to the pandemic and evolving HCP preferences. The analysis reveals a significant misalignment between HCPs’ preferred channels and the actual promotional efforts they receive, indicating room for optimization. [1]
Source: IQVIA Promo Impact model, with data provided from IQVIA ChannelDynamics and IQVIA MIDAS. Each time period is defined as follows: pre-pandemic is Q2 2016 to Q1 2020; mid-pandemic is Q2 2020 to Q4 2021; post-pandemic is Q1 2022 to Q1 2023.
Building on the analysis, the model reveals that the shift towards digital channels varies significantly by country, influenced by cultural and demographic factors. For instance, Italy shows a higher preference for face-to-face interactions compared to the UK. The analysis also highlights variations in promotional impact across therapy areas, with oncology showing higher impactable sales from digital promotions compared to respiratory therapies. These insights underscore the need for tailored promotional strategies to maximize ROI. [2]
Source: IQVIA Promo Impact model, with data provided from IQVIA ChannelDynamics and IQVIA MIDAS. Each product is classified based on the therapy area for which its sales are highest, using IQVIA MIDAS Disease.
While Marketing Mix Modeling could uncover crucial insights as above, a key challenge that shines in today's dynamic digital marketing landscape is the constant interplay of variables that makes isolating true cause behind specific effects extremely challenging. Furthermore, a successful marketing mix model (MMM) thrives on the synergy between its components. This is where the necessity of designed MMM analysis such as Causal Marketing and supplementing Promotion Synergy or Sequencing prevails.
Causal Marketing is an approach that combines several techniques to transcend the MMM limitations of the correlational based studies. Ideally, pharma and life sciences companies should incorporate multi-dimensional features [ref. Fig below] in MMM analysis to establish a causal relationship between promotion variables and sales.
Promo Synergy or Sequencing on the other hand is a symphony where each element – advertising, social media, public relations, and sales efforts – works together to create a powerful, unified message. This is the concept where individual promotional activities are strategically combined to amplify their collective impact [ref. Image below].
The future of Marketing Mix Modeling (MMM) in the pharmaceutical and consumer health industries is set to evolve significantly, driven by technological advancements, changing consumer behaviors, and regulatory landscapes. Here are the main key trends and developments to consider:
1. Integration of Advanced Analytics and AI
2. Real-Time Data and Dynamic Modeling
3. Cross-Channel Attribution
4. Focus on ROI and Value-Based Metrics
5. Personalization and Patient-Centric Approaches
6. Collaboration with Healthcare Providers
7. Regulatory and Compliance Considerations
These trends highlight the imperative for the pharmaceutical, MedTech and consumer health industries to adapt and elevate their MMM approach, to continue navigating a complex and evolving market landscape and sustain competitiveness.
IQVIA Promo Mix Suite is a powerful Automated MMM tool designed to optimize promotional strategies and enhance marketing effectiveness. It leverages custom based algorithms and advanced technologies like Generative AI to simplify budget planning across different channels. It can help marketing teams to achieve better outcomes and timely reflect HCP evolving preferences and market dynamics by:
Interested in learning more about how IQVIA Promo Mix Suite tool can create solutions to help you drive healthcare forward? Contact us.
Take advantage of the latest tools, techniques, and deep healthcare expertise to create scalable resources, precision insights, and actionable ideas.
Maximize the value of your brand with personalized, precise, and efficient communications.
Identify the potential and reality of promotional channels with analytics-driven insights, so you can build confidence and optimize investments.