Treatment Satisfaction Questionnaire for Medication (TSQM)

Getting to the Heart of Patient Treatment Satisfaction

IQVIA TSQM© is the go-to measure of its kind for gauging patient treatment satisfaction. The TSQM has been used for over fifteen years in studies spanning a wide range of therapeutic areas and diseases, different phases of clinical trials, observational studies, and routine care, amongst other projects, to measure treatment satisfaction with medication. 

COA Full Name: TSQM version 1.4 Sample PDF

Brief Description/Context of Use: Generic COA to measure patient satisfaction with the medication taken

Copyright Holder: IQVIA 2004

Number of Items: 14

Domains (# Items) 4 Domains:

  • Effectiveness (3)
  • Side Effects (5)
  • Convenience (3)
  • Global Satisfaction (3)

Population Age Range: Adults 18 years old and over

Recall Period(s): Over the last two to three weeks, or since last use of medication

Response Scales: Likert-type scales of 5 or 7 points and dichotomous (Yes/No)

Administration Mode(s): Self-administered

Administration Time: Approx. 5 min

Data Collection Mode(s): 

  • Paper and pen
  • Electronic version
  • Phone script

COA Full Name: TSQM version II Sample PDF

Brief Description/Context of Use: Generic COA to measure patient satisfaction with the medication taken

Copyright Holder: IQVIA 2006

Number of Items: 11

Domains (# Items)
4 Domains: 

  • Effectiveness (2)
  • Side Effects (4)
  • Convenience (3)
  • Global Satisfaction (2)

Population Age Range: Adults 18 years old and over

Recall Period(s): Over the last two to three weeks, or since last use of medication

Response Scales: Likert-type scales of 5 or 7 points and dichotomous (Yes/No).

Administration Mode(s): Self-administered

Administration Time: Approx. 5 min

Data Collection Mode(s):

  • Paper and pen
  • Electronic version
  • Phone script

COA Full Name: TSQM version 9 Sample PDF

Brief Description/Context of Use: Generic COA to measure patient satisfaction with the medication taken.

Copyright Holder: IQVIA 2007

Number of Items: 9

Domains (# Items)
3 Domains:

  • Effectiveness (3)
  • Convenience (3)
  • Global Satisfaction (3)

Population Age Range: Adults 18 years old and over

Recall Period(s): Over the last two to three weeks, or since last use of medication

Response Scales: Likert-type scales of 5 or 7 points

Administration Mode(s): Self-administered

Administration Time: Approx. 5 min

Data Collection Mode(s):

  • Paper and Pen
  • Electronic version
  • Phone Script
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