IQVIA Connected Healthcare Platform

Improve operations for better healthcare delivery

Operational Solutions that can deliver insights into all areas within healthcare systems, enabling an optimization of existing resources to improve efficiency and deliver better patient outcomes. With expertise in healthcare and data analytics, we assist healthcare systems to develop and implement effective short- and long-term planning strategies.

Resource planning

Effective resource planning is essential for healthcare systems to optimize their operations, improve efficiency, and deliver better patient outcomes. With our operational solutions organizations can optimize their resources by analyzing current workflows, identifying bottlenecks, forecasting future demand and generating insights, to develop strategies to allocate existing resources more effectively.

Staffing plans: identify staffing needs, forecast future demand, and develop strategies to recruit, train, and retain staff.

Facility planning: analyze patient flow, reduce wait times, and maximize the use of existing resources.

Equipment planning: analyze equipment utilization rates, reduce downtime, and improve maintenance processes.

Capacity analysis

Analyzing capacity challenges is crucial for optimizing processes. Our solutions analyze an organization's current capacity and utilization levels to identify areas for improvement, such as reducing wait times, increasing throughput, or improving patient flow.

Understanding demand: collect and analyze data on patient volumes, service utilization rates, and other factors that affect demand for healthcare services.

Assessing current capacity: analyze the availability of staff, facilities, equipment, and supplies to determine the organization's current capacity to meet demand.

Identifying bottlenecks: identify areas where demand exceeds capacity and where processes are inefficient or ineffective.

Developing strategies to increase capacity: expand facilities, add staff, or optimize current processes.

Monitoring and evaluating capacity: monitor capacity utilization and evaluate the effectiveness of capacity expansion strategies.

Staffing and scheduling

Effective staffing and scheduling is vital to help healthcare organizations improve patient care, reduce costs, and increase staff satisfaction. We help organizations optimize their staffing and scheduling processes to ensure that they have the right number of staff with the right skills at the right time. This can include developing staffing plans, creating schedules, and managing shift rotations.

Determine staffing needs: : analyze patient volumes, service utilization rates, and other factors that affect demand for healthcare services.

Develop staffing plans: staffing plans should align with demand and consider the availability of staff, budget constraints, and other factors that may affect staffing levels.

Create schedules: schedules should take into account staff availability, workload distribution, and patient demand.

Monitor and adjust staffing levels: monitoring staffing levels and adjust staffing plans and schedules as needed is important to ensure that patient demand is being met and staff productivity is optimized.

Healthcare staff talking and walking in hospital

Workflow optimisation

Improving workflow is crucial for healthcare organizations to deliver high-quality patient care while maintaining operational efficiency and cost-effectiveness. We help organizations optimize their workflows by identifying opportunities for automation, streamlining processes, and reducing waste.

Identify bottlenecks: identify bottlenecks in workflows, such as sickness, or recruitment issues that can slow down the delivery of care.

Analyze processes: identify opportunities for improvement, including mapping out workflows, observing staff, or collecting data on process metrics.

Develop process improvement strategies: redesigning workflows, automating tasks, or standardizing procedures can build capacity into a system.

Implement process changes: based on insights gained, process changes can be implemented and monitored for their effectiveness over time. This may involve training staff, modifying IT systems, or changing policies and procedures.

Continuously improve: continuous evaluation and improvement in processes can ensure that patient needs are being met and high-quality care is being delivered.

Analytics & reporting

Utilizing effective analytics and reporting can provide healthcare organizations with long term benefits such as improved patient outcomes, reduced costs, and increased staff satisfaction. Our solutions provide organizations with real-time data and analytics on capacity and resource utilization, enabling them to make data-driven decisions and continuously improve their operations.

Data collection:data is available from a wide range of metrics, such as patient volumes, service utilization rates, staffing levels, and patient outcomes.

Data analysis: gain insights into operations and identify areas for improvement using statistical analysis, data visualization tools, or machine learning algorithms.

Data interpretation: analysis is then interpreted to make informed decisions about healthcare operations. This may involve developing predictive models, identifying trends, or evaluating the effectiveness of interventions.

Reporting: data is presented in dashboards providing a clear and concise overview for stakeholders.

Continuous improvement: the insights gained drive healthcare operations and improve patient care.

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