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IQVIA SmartSolve eQMS recognized in the 2024 MedTech Breakthrough Awards for the "Best Use of Artificial Intelligence in Healthcare"
Don Soong, Senior Director and General Manager, Quality Solutions, IQVIA
May 21, 2024

The importance of an intelligent, compliant quality system cannot be overstated, especially in terms of today’s complexity. As IQVIA is committed to driving technological innovation in the life sciences industry, we are proud to announce that IQVIA SmartSolve Enterprise Quality Management System (eQMS) has been selected as the winner for the “Best Use of Artificial Intelligence in Healthcare” in the 8th annual MedTech Breakthrough Awards program, which honors the leading technology, companies and products in the global health and medical technology industries.

The mission of the MedTech Breakthrough Awards is to honor excellence and recognize creativity, hard work and innovation across a range of healthcare and medical technology categories. The 2024 program attracted more than 4,500 nominations from all over the world.

MedTech organizations face an increasingly challenging environment. Global regulations, variations in country-to-country requirements and advancements in technology add inevitable complexity to quality operations, and teams must manage this rapidly shifting landscape in a timely manner while maintaining product quality and adherence to strict global regulatory standards. Through the IQVIA SmartSolve eQMS platform, organizations can easily automate and optimize their quality operations to meet the highest quality standards which in turn contributes to the end goal of patient safety.


Flexible, connected and intelligent

IQVIA SmartSolve eQMS is designed to be a single source of truth to simplify the complexity of quality compliance. As the first to offer a cross-functional, intelligently connected integration of safety, regulatory and quality processes, the purpose-built platform is a hub for continuous improvement.

The integration of artificial intelligence (AI) and machine learning (ML) enables SmartSolve to accurately and efficiently comprehend structured adverse event descriptions, search available data sets to identify and classify these reports and provide the information for qualified human review. Through algorithms that leverage ML and natural language processing, the solution can read and interpret existing data sets.

The incorporation of AI within the SmartSolve platform accelerates and supports consistency in human decision-making process, adding to safe and effective global care.

As organizational needs or requirements shift, SmartSolve scales alongside them, providing much needed flexibility and tailored deployment.

More than one million users leverage IQIVA SmartSolve eQMS to meet the highest quality standards, with over 3.5 million documents managed and more than 26 million complaints handled. Through the integration of innovative tools that leverage AI, IQVIA SmartSolve helps ensure patient safety, maintain regulatory compliance and increase product quality.

To learn more about the benefits of the IQVIA SmartSolve platform, visit our site.

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