-
Americas
-
Asia & Oceania
-
A-I
J-Z
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more -
Middle East & Africa
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Regions
-
Americas
-
Asia & Oceania
-
Europe
-
Middle East & Africa
-
Americas
-
Asia & Oceania
-
Europe
Europe
- Adriatic
- Belgium
- Bulgaria
- Czech Republic
- Deutschland
- España
- France
- Greece
- Hungary
- Ireland
- Israel
- Italia
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more -
Middle East & Africa
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
SOLUTIONS
-
Research & Development
-
Real World Evidence
-
Commercialization
-
Safety & Regulatory Compliance
-
Technologies
LIFE SCIENCE SEGMENTS
HEALTHCARE SEGMENTS
- Information Partner Services
- Financial Institutions
- Global Health
- Government
- Patient Associations
- Payers
- Providers
THERAPEUTIC AREAS
- Cardiovascular
- Cell and Gene Therapy
- Central Nervous System
- GI & Hepatology
- Infectious Diseases and Vaccines
- Oncology
- Pediatrics
- Rare Diseases
- View All
Impacting People's Lives
"We strive to help improve outcomes and create a healthier, more sustainable world for people everywhere.
LEARN MORE
Harness the power to transform clinical development
Reimagine clinical development by intelligently connecting data, technology, and analytics to optimize your trials. The result? Faster decision making and reduced risk so you can deliver life-changing therapies faster.
Research & Development OverviewResearch & Development Quick Links
Real World Evidence. Real Confidence. Real Results.
Generate and disseminate evidence that answers crucial clinical, regulatory and commercial questions, enabling you to drive smarter decisions and meet your stakeholder needs with confidence.
REAL WORLD EVIDENCE OVERVIEWReal World Evidence Quick Links
See markets more clearly. Opportunities more often.
Elevate commercial models with precision and speed using AI-driven analytics and technology that illuminate hidden insights in data.
COMMERCIALIZATION OVERVIEWCommercialization Quick Links
Service driven. Tech-enabled. Integrated compliance.
Orchestrate your success across the complete compliance lifecycle with best-in-class services and solutions for safety, regulatory, quality and medical information.
COMPLIANCE OVERVIEWSafety & Regulatory Compliance Quick Links
Intelligence that transforms life sciences end-to-end.
When your destination is a healthier world, making intelligent connections between data, technology, and services is your roadmap.
TECHNOLOGIES OVERVIEWTechnology Quick Links
CLINICAL PRODUCTS
COMMERCIAL PRODUCTS
COMPLIANCE, SAFETY, REG PRODUCTS
BLOGS, WHITE PAPERS & CASE STUDIES
Explore our library of insights, thought leadership, and the latest topics & trends in healthcare.
DISCOVER INSIGHTSTHE IQVIA INSTITUTE
An in-depth exploration of the global healthcare ecosystem with timely research, insightful analysis, and scientific expertise.
SEE LATEST REPORTS
FEATURED INNOVATIONS
-
IQVIA Connected Intelligence™
-
IQVIA Healthcare-grade AI™
-
IQVIA AI Assistant
-
Human Data Science Cloud
-
IQVIA Innovation Hub
-
Decentralized Trials
-
Patient Experience Solutions with Apple devices
WHO WE ARE
- Our Story
- Our Impact
- Commitment to Global Health
- Code of Conduct
- Sustainability
- Privacy
- Executive Team
NEWS & RESOURCES
Unlock your potential to drive healthcare forward
By making intelligent connections between your needs, our capabilities, and the healthcare ecosystem, we can help you be more agile, accelerate results, and improve patient outcomes.
LEARN MORE
IQVIA AI is Healthcare-grade AI
Building on a rich history of developing AI for healthcare, IQVIA AI connects the right data, technology, and expertise to address the unique needs of healthcare. It's what we call Healthcare-grade AI.
LEARN MORE
Meet the IQVIA AI Assistant
Your new expert analyst is here. Be at the forefront of data-driven decision-making with a new generative AI tool that enables you to interact with our products and solutions like never before. Get results you can trust, faster.
LEARN MORE
Your healthcare data deserves more than just a cloud.
The IQVIA Human Data Science Cloud is our unique capability designed to enable healthcare-grade analytics, tools, and data management solutions to deliver fit-for-purpose global data at scale.
LEARN MORE
Innovations make an impact when bold ideas meet powerful partnerships
The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of assets, resources, clients, and partners. Together, we can help lead the future of healthcare with the extensive IQVIA network of assets, resources, clients, and partners.
LEARN MORE
Proven, faster DCT solutions
IQVIA Decentralized Trials deliver purpose-built clinical services and technologies that engage the right patients wherever they are. Our hybrid and fully virtual solutions have been used more than any others.
LEARN MORE
IQVIA Patient Experience Solutions with Apple devices
Empowering patients to personalize their healthcare and connecting them to caregivers has the potential to change the care delivery paradigm.
LEARN MOREIQVIA Careers
Featured Careers
Stay Connected
WE'RE HIRING
"At IQVIA your potential has no limits. We thrive on bold ideas and fearless innovation. Join us in reimagining what’s possible.
VIEW ROLESBlog
Revolutionizing Healthcare Access and Experience with Digital Front Door Solutions
Jan 09, 2024
In today's highly competitive digital age, continuous innovation is a crucial differentiator for healthcare providers. Patients now seek easier access to care, convenient healthcare experiences, and continuous engagement for improved outcomes. The emergence of Digital Front Door (DFD) Solutions offers a transformative paradigm that serves as the foundation for a next-generation patient experience.
The concept of Digital Front Door encompasses a technology platform consisting of one or more digital solutions that serve as the primary entry point between service providers and patients seeking healthcare services. Acting as a virtual gateway, DFD Solutions empower patients to effortlessly access information, schedule appointments, communicate with providers, and manage their health throughout their journey, all through digital channels.
In the current healthcare landscape, patients encounter numerous barriers and inconveniences when accessing healthcare services. Lengthy and unpredictable wait times, lack of transparency in appointment availability, reliance on paper records as reminders for self-care actions, and the need to navigate multiple websites for simple tasks contribute to a fragmented approach to healthcare delivery. This not only inconveniences patients but also results in increased costs, inefficiencies, and missed opportunities for providers.
Digital Front Door solutions hold the potential to address these challenges and transform the patient journey to improve healthcare experiences. Key benefits of DFD Solutions include:
DFD Solutions encompass a range of patient-facing technologies, including:
Online registration and appointment scheduling: Web-based portals and mobile applications enable patients to complete registration processes and book appointments with their doctors, reducing the need for lengthy phone calls or in-person visits.
Patient portals and mobile applications: Patient portals, as well as mobile applications, provide access to appointments, prescriptions, test results, health records and educational resources. Patients can securely message their healthcare providers for non-urgent inquiries, request medical refills and raise service requests for administrative tasks.
In life sciences applications, the patient portal serves as a centralized digital hub, allowing individuals to conveniently access their health information, stay informed about clinical trial updates, and explore personalized resources. Mobile apps play a pivotal role in enhancing engagement by providing push reminders for medication adherence and facilitating contextual access to educational materials, thereby promoting effective patient engagement.
Virtual care platforms: Telemedicine platforms enable virtual consultations with healthcare professionals, providing access to care from anywhere, especially beneficial for remote areas or patients with limited mobility.
Remote Monitoring: Remote monitoring capabilities enable healthcare and life sciences organizations to collect and analyze patient data in real-time, enhancing the management of chronic conditions and enabling proactive healthcare interventions. Internet of Things (IoT) devices, such as wearable sensors, enable real-time patient data collection for remote monitoring and early detection of health issues, providing proactive alerts to patients and their caregivers. Integrating wearables into the remote monitoring capabilities further helps these organizations to monitor health metrics in real-time for timely interventions.
Clinical Trial Engagement: DFD solutions streamline the recruitment process for clinical trials, offering potential participants easy-to-use interfaces to learn about studies, express interest, and provide necessary information.
Personalized Health Plans: DFD solutions have also been designed to facilitate advanced and sustained engagement through the integration of AI-assisted personalized health plans. AI-powered tools can monitor real-time patient data to predict health risks, recommend preventive measures, and personalize care plans. These plans are meticulously generated, considering individual patient data and preferences. The aim is to foster more stringent and effective adherence to prescribed treatment regimens.
Given the publicly available and accessible nature of digital front door solutions, implementing DFD Solutions requires careful consideration of several factors:
Way Forward
Digital Front Door solutions represent a transformative approach to healthcare delivery, revolutionizing patient access, efficiency, and outcomes. Embracing these solutions unlocks a plethora of benefits, including easier access to care, heightened efficiency, improved patient satisfaction, and enhanced population health management. Nevertheless, successful implementation demands careful consideration of challenges such as data security, usability, and integration, while staying informed about emerging trends and regulatory requirements. With a well-crafted strategy, DFD solutions have the potential to lead healthcare into a patient-centric, digitally empowered future.
IQVIA offers a large portfolio of technology offerings which include Digital Front Door solutions. IQVIA’s DFD solutions are being used globally to transform patient engagement and deliver world-class patient experiences with improved outcomes. To know more, please click here.