Just as risk regulations and guidance reference other standards, other regulations and guidance such as postmarket surveillance reference the need to perform risk activities to ensure that products are performing as expected. This makes risk an important part of the quality management ecosystem connecting risk to design control, change control, documents and postmarket surveillance.
SmartSolve’s Solution
The SmartSolve Risk Management module delivers an industry-recognized, best-practice solution with a product risk assessment process based on ISO 14971.
The product risk assessment process incorporates specific tasks that must be completed in order to build the Product Risk File. The process includes functions such as:
- Ongoing identification of hazards associated with a device
- Estimation and evaluation of the associated risks
- Controlling known risks
- Monitoring the effectiveness of the risk control measures through reviews of production and post-production activities
These actions identify the device’s intended uses, foreseeable misuses and characteristics relating to safety, as well as hazards, hazardous situations and harms, and related failure modes and root causes. Once this data is defined, it will be reviewed and may require an optional approval step based on the users’ business process.
The process then continues with the evaluation of risk, which establishes the product risk level and determines whether this level is acceptable or not. Risk control measures are then defined, along with any new risks resulting from the controls.
After defining risk control measures, an evaluation of residual risk and the risk benefit analysis takes place. If necessary, a user can discontinue the risk assessment or return to any of the previous steps in the process at any point during the review or QA submission.
On approval of the risk assessment, the product risk file is created or updated, and the risk level to the product or part is revised. If the risk assessment is an ad-hoc or periodic review, the process should include examining production and post-production information. Based on the product, this review includes data from various modules within SmartSolve, such as CAPA’s, Nonconformances, Complaints, Deviations, OOS, Inspection, and Audits. This post-production information, along with the expected risks identified for a product in Risk Management, provides insights for postmarket surveillance reporting.