-
Americas
-
Asia & Oceania
-
A-I
J-Z
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more -
Middle East & Africa
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
Regions
-
Americas
-
Asia & Oceania
-
Europe
-
Middle East & Africa
-
Americas
-
Asia & Oceania
-
Europe
Europe
- Adriatic
- Belgium
- Bulgaria
- Czech Republic
- Deutschland
- España
- France
- Greece
- Hungary
- Ireland
- Israel
- Italia
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more -
Middle East & Africa
EMEA Thought Leadership
Developing IQVIA’s positions on key trends in the pharma and life sciences industries, with a focus on EMEA.
Learn more
SOLUTIONS
-
Research & Development
-
Real World Evidence
-
Commercialization
-
Safety & Regulatory Compliance
-
Technologies
LIFE SCIENCE SEGMENTS
HEALTHCARE SEGMENTS
- Information Partner Services
- Financial Institutions
- Global Public Health
- Government
- Patient Associations
- Payers
- Providers
THERAPEUTIC AREAS
- Cardiovascular
- Cell and Gene Therapy
- Central Nervous System
- GI & Hepatology
- Infectious Diseases and Vaccines
- Oncology
- Pediatrics
- Rare Diseases
- View All
Impacting People's Lives
"We strive to help improve outcomes and create a healthier, more sustainable world for people everywhere.
LEARN MORE
Harness the power to transform clinical development
Reimagine clinical development by intelligently connecting data, technology, and analytics to optimize your trials. The result? Faster decision making and reduced risk so you can deliver life-changing therapies faster.
Research & Development OverviewResearch & Development Quick Links
Real World Evidence. Real Confidence. Real Results.
Generate and disseminate evidence that answers crucial clinical, regulatory and commercial questions, enabling you to drive smarter decisions and meet your stakeholder needs with confidence.
REAL WORLD EVIDENCE OVERVIEWReal World Evidence Quick Links
See markets more clearly. Opportunities more often.
Elevate commercial models with precision and speed using AI-driven analytics and technology that illuminate hidden insights in data.
COMMERCIALIZATION OVERVIEWCommercialization Quick Links
Service driven. Tech-enabled. Integrated compliance.
Orchestrate your success across the complete compliance lifecycle with best-in-class services and solutions for safety, regulatory, quality and medical information.
COMPLIANCE OVERVIEWSafety & Regulatory Compliance Quick Links
Intelligence that transforms life sciences end-to-end.
When your destination is a healthier world, making intelligent connections between data, technology, and services is your roadmap.
TECHNOLOGIES OVERVIEWTechnology Quick Links
CLINICAL PRODUCTS
COMMERCIAL PRODUCTS
COMPLIANCE, SAFETY, REG PRODUCTS
BLOGS, WHITE PAPERS & CASE STUDIES
Explore our library of insights, thought leadership, and the latest topics & trends in healthcare.
DISCOVER INSIGHTSTHE IQVIA INSTITUTE
An in-depth exploration of the global healthcare ecosystem with timely research, insightful analysis, and scientific expertise.
SEE LATEST REPORTS
FEATURED INNOVATIONS
-
IQVIA Connected Intelligence™
-
IQVIA Healthcare-grade AI™
-
IQVIA AI Assistant
-
Human Data Science Cloud
-
IQVIA Innovation Hub
-
Decentralized Trials
-
Patient Experience Solutions with Apple devices
WHO WE ARE
- Our Story
- Our Impact
- Commitment to Public Health
- Code of Conduct
- Environmental Social Governance
- Privacy
- Executive Team
NEWS & RESOURCES
Unlock your potential to drive healthcare forward
By making intelligent connections between your needs, our capabilities, and the healthcare ecosystem, we can help you be more agile, accelerate results, and improve patient outcomes.
LEARN MORE
IQVIA AI is Healthcare-grade AI
Building on a rich history of developing AI for healthcare, IQVIA AI connects the right data, technology, and expertise to address the unique needs of healthcare. It's what we call Healthcare-grade AI.
LEARN MORE
Meet the IQVIA AI Assistant
Your new expert analyst is here. Be at the forefront of data-driven decision-making with a new generative AI tool that enables you to interact with our products and solutions like never before. Get results you can trust, faster.
LEARN MORE
Your healthcare data deserves more than just a cloud.
The IQVIA Human Data Science Cloud is our unique capability designed to enable healthcare-grade analytics, tools, and data management solutions to deliver fit-for-purpose global data at scale.
LEARN MORE
Innovations make an impact when bold ideas meet powerful partnerships
The IQVIA Innovation Hub connects start-ups with the extensive IQVIA network of assets, resources, clients, and partners. Together, we can help lead the future of healthcare with the extensive IQVIA network of assets, resources, clients, and partners.
LEARN MORE
Proven, faster DCT solutions
IQVIA Decentralized Trials deliver purpose-built clinical services and technologies that engage the right patients wherever they are. Our hybrid and fully virtual solutions have been used more than any others.
LEARN MORE
IQVIA Patient Experience Solutions with Apple devices
Empowering patients to personalize their healthcare and connecting them to caregivers has the potential to change the care delivery paradigm.
LEARN MOREWORKING AT IQVIA
Our mission is to accelerate innovation for a healthier world. Together, we can solve customer challenges and improve patient lives.
LEARN MORELIFE AT IQVIA
Careers, culture and everything in between. Find out what’s going on right here, right now.
LEARN MORE
WE’RE HIRING
"Improving human health requires brave thinkers who are willing to explore new ideas and build on successes. Unleash your potential with us.
SEARCH JOBSBlog
Ten Best Practices for Successful Compliance Software Implementation
Jul 24, 2020
For life sciences companies, orchestrating end-to-end business processes for HCP engagements is critical. And now, more than ever, choosing and implementing the right compliance software is just as important. Once a software platform has been selected, the best way to maximize investment is to implement at methodical and detail-oriented plan.
Since users of compliance software in life sciences organizations sit in silos across the enterprise, your plan should strategically involve stakeholders in compliance, marketing, sales, IT, finance, medical affairs, and legal teams.
Here are 10 recommendations to ensure success:
1. Ensure senior management buy-in.
To support any initiative, senior leaders need to understand the value, implementation strategy, and the actions they need to take to facilitate the integration into enterprise-wide operations. With senior management as champions, you will receive budget support, critical counsel, and assurance that the implementation aligns with enterprise-wide goals.
2. Establish a clear road map.
Focus on an enterprise-wide road map with guiding principles rather than features and functionality. These principals will guide you in making sure the implementation is neither overly-designed nor too simplistic.
This road map will ensure a smooth rollout and enthusiastic stakeholder response.
3. Understand your current business process.
Assess what systems or tools are in place now, where there are gaps, and where there are opportunities for improvement. This assessment guides decision making.
Additional considerations include:
- Prioritizing global versus local needs
- Addressing compliance requirements
- Integration points across your enterprise ecosystem
4. Establish a governance infrastructure.
To overcome any risks to the project, establish a governance infrastructure. Strong governance includes participants from different sides of the business. If the implementation is global, include stakeholders from different countries and markets to balance and reconcile different needs and priorities.
5. Manage decision points.
While your governance team will advise and address higher-level decisions, the project team will provide critical oversight. Task this group with managing vital decisions throughout the implementation process.
6. Drive execution via a central Project Management Office
Your Project Management Office (PMO) will serve as a central coordinator for the entire implementation. Think of it as the central nervous system of this undertaking. It is a singular voice for
consolidated communication up through and even after deployment, including management status reports, risk mitigation scenarios, budget and timeline updates, and change requests.
7. Organize the project in distinct workstreams.
When gearing up for implementation, various workstreams need to collaborate to avoid delays. Some suggested workstreams to consider are:
The project team addresses how the software will perform concerning data privacy and fair market value. This team also focuses on functional areas such as processes, training, systems deployment, and master data management, inclusive of collection, privacy oversight, and analysis.
IT manages the end-to-end workflow. This includes architecture and framework issues about data privacy, Fair Market Value benchmarking, and certification protocols.
IT also supports configuration & testing. During this phase, it is crucial to develop a step-by-step communication plan that addresses project and change management elements with the organization and users of the system.
User acceptance testing is a pivotal workstream that verifies that the software supports the needs of the users. Picking the right participants for the user acceptance testing will position them as advocates for the solution after launch.
8. Create a change management process.
As the software is implemented and after it is installed, change is inevitable. New features, functionality and upgrades are typical throughout a software system’s lifecycle. In addition, there may be new commercial or regulatory requirements that require implementation to remain compliant. A defined change management process will minimize interruptions
9. Evangelize the opportunity.
Share the news with your colleagues! Help them to feel excited about the changes underway. Listen to their questions and be prepared to answer them. Determine how to handle feedback and always follow-up appropriately. All of this will create more positivity and affect the system's adoption.
10. Manage for ongoing success.
With implementation completed, benchmarking to your guiding principles will require a protocol of continued refinement and improvement. Ongoing training provided by your compliance software partner will allow you to refine your use, drive user engagement, and capitalize on your software investment.